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Q. I have lost/forgotten my password. How do I retrieve it?

A. You must retrieve your own username and password by entering your details here.

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Q. I want to cancel my membership. How do I do that?

A. If you would like to cancel your membership you must do so personally here.

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Q. Can I use your website images on my own site?

A. You may NOT post, publish, upload, reproduce, copy, edit, or transmit any image or material on hardcoremonique.com without the written permission of the copyright owner. Members may download one copy of each image/file for their personal use only.

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Q. Can I share my username and password with a friend or others?

A. Your membership information is for YOU ONLY. Any member who shares their username and password with others will forfeit their right to membership without a refund. We have several ways of tracking logins and whose username/password is being used by who and can tell if it is being used by more than one person. So be warned!

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Q. I am having a problem with Video On Demand (VOD). Can you help me?

A. Our Video On Demand service is run and supported by AEBN Inc. (who do a very good job, we must add). Please contact AEBN customer service by clicking here.

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Q. I'm having difficulties with your online store. Can you help me?

A. Our store is run and supported by D9/Adult DVD Empire (one of the biggest online adult retailers in the world). Please contact D9 customer service by clicking here.

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